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FAQ's

Please stay home and avoid contact with others!

Report to Jennifer Barber, Covid-19 Student Health Nurse, by completing this form or contacting her at 419-251-1703 or Jennifer.Barber1@mercycollege.edu prior to coming to the College.

All students who travel outside of the state in which they reside (Students living within a 50-mile radius of the campus (Toledo and Youngstown) will be considered “in-State”) must report to Jennifer Barber, Covid-19 Student Health Nurse, by completing this form or contacting her at 419-251-1703 or Jennifer.Barber1@mercycollege.edu prior to coming to the College.

Depending on geographic areas visited, students may be required to self-isolate for 14 days after returning from travel, even if they are currently asymptomatic. This would exclude them from participating in clinicals or on-campus activities.

Click here to see a map of positivity rates of the United States.

Yes.

If any of the following risk factors apply within the past 14 days, students must follow the protocol listed below:

  • Students are required to self-report to Jennifer Barber immediately for any of the following:
    • Close contact with a person under investigation for COVID-19 while that person was ill.
    • Caring for a person under investigation for COVID-19 without proper use of all required PPE.
    • Close contact with an ill, laboratory-confirmed COVID-19 patient in the context of living with, being an intimate partner of, or caring for the person outside a health care facility.

Mercy College continues to monitor the situation, and is working closely with Mercy Health, the Ohio Department of Health and other local resources as well as following the guidance of the CDC. The current plan for fall semester is for all lecture courses to be provided in the online environment. Science, program skills/simulation labs will be carefully scheduled on campus, and clinical experiences will take place at each health facility as currently scheduled. Social distancing, temperature checks and other safety measures will be in place. Please check your email frequently for updates.

Prior to attending clinical/preceptored experiences students will be required to complete the Castlebranch "Bridges" Program to be compliant with the College's COVID protocol. The purpose is to increase student awareness of monitoring their health for symptoms and to decrease exposure risk to others. This program will have students:

Record their temperature twice a day

Monitor for any potential symptoms that might be concerning

Report any increased exposure risks

Review required handwashing education

Yes, the College is part of Mercy Health, St. Vincent’s Medical Center and environmental services is aware that cleaning at this time is critical to stop/slow down the spread of all flu and cold-like illnesses.

All faculty, staff and students are asked to clean their respective work area before and after use of a space. Cleaning wipes are available in all areas where students, faculty and staff are engaging in hands-on activities. Please follow guidelines limiting the number of people elevators, restrooms, stairwells and the rules for food and beverages.

The College will send emails/update its website/RAVE alert if necessary. There is a special area on the website where the latest information is posted about COVID-19. Also, the Mercy Health System is sending out updates. Please pay careful attention to these updates as well.

To help ensure the health and safety of all students and staff, the Mercy College Business Office on the Toledo Campus is temporarily closed. We will be working remotely. We will do our best to continue to serve our students quickly and accurately.

We will not be accepting payments in person in the Business Office. You may still mail in a check or pay online on your Empower account using a debit card, credit card or an electronic check. We are temporarily waiving the 2.25% convenience fee for debit or credit card payments.

Please contact the Business Office if you have any questions or need any further information and we will be happy to assist you. You can reach us at bursar@mercycollege.edu. We apologize for any inconvenience and hope to be back in the office as soon as possible.

Sincerely,

Diane Rahn

Please contact the Bursar’s office at bursar@mercycollege.edu

No, Mercy College is not providing any refunds or billing adjustments to students' bills. All services have been made available through the online format. This is a unique and evolving situation and we are doing our best to make sure that all students can complete their coursework with minimal disruption to their education.

Some other colleges are offering a form of credit to students who were charged for housing, meals and parking, all items that Mercy students are not charged for.

Land-based classes are being offered in a hybrid model. Lectures are being offered online with skills labs and clinical experiences/practicums being held in person. Mercy College of Ohio does not charge different tuition rates for online and land-based courses. The tuition schedule is based on the program level: undergraduate, graduate or certificate.

Technology fees cover more than using computers in the computer labs, printing and/or copying. The technology fee is used to maintain and upgrade technological resources, including but not limited to Canvas, which serves as the Learning Management System for Mercy College, skills labs, science labs, and simulation equipment, software programs, software licenses, computers, printers, student IT support, lab, simulation manikins and their software programming, etc. Computers and printers are currently available for use on Jefferson 6th floor.

The fall Toledo Commencement Ceremony is currently scheduled for Thursday, December 17, 2020, and in Youngstown the Ceremony is scheduled for Friday, December 18, 2020. If these dates change, we will keep you informed. These plans may change because of the pandemic. All graduates from spring, summer and fall semesters will be kept informed of commencement plans.

  • CHICAGO – NCLEX-RN and NCLEX-PN Examinations testing will resume on a limited basis at 60 Pearson VUE Testing Centers on March 25, 2020, ramping up to additional sites by March 28. These sites were selected to be close to large metropolitan areas in the U.S. and Canada.

    The decision to reopen these centers speaks to the unprecedented need for nurses and their importance in the health care system during this time of global pandemic. NCSBN and Pearson VUE know that they have a crucial role in assisting to put more nurses into the workforce.

    Following CDC guidelines for social distancing, NCLEX candidates will be screened prior to being allowed to test. Likewise, testing center personnel will also undergo screening before being allowed to work. The testing centers will be thoroughly cleaned and disinfected between each test taker including all objects that candidates interact with or encounter.

    While still maintaining the psychometric integrity of the NCLEX exams, the time limit of the exam will be shortened to four hours in order to allow the maximum number of candidates to test per day. The pretest items and the special experimental Next Generation NCLEX section will be removed, however, the difficulty levels and passing standards of the exams have not changed.

    FAQs can be found on ncsbn.org. Candidates can schedule testing appointments at Pearsonvue.com/nclex.

    More testing centers will be opened as soon as possible based on the availability of staff, solving supply logistics and navigating government guidelines.
    Below is a link to NCSBN’s webpage addressing the current NCLEX test site closures. The Board is continuing to process applications for licensure by examination without interruption, and make qualified applicants examination eligible.
  • FAQs can be found on ncsbn.org. Candidates can schedule testing appointments at Pearsonvue.com/nclex.

Please email Admissions@mercycollege.edu and an admissions officer will contact you.