Student Success Center
Jump to related linksSchedule your Advising or Tutoring Appointment (All Programs)
Sign upThe Student Success Center incorporates dedicated professional academic advisors, tutors, and counselors who offer guidance and resources to Mercy College students.
Consistent with the mission, vision, values, and strategic plan of Mercy College, the mission of the Student Success Center is to guide and empower students to develop holistically into lifelong learners and to succeed in college and beyond.
Academic advising
Academic advisors guide students on their academic journeys. The academic advisors assist students in clarifying personal and career goals, developing consistent educational goals and plans, and evaluating progress toward established goals. Academic advisors also provide information to students regarding support services available at Mercy College.
Tutoring
Tutors provide supplemental instruction and guidance to students in meeting course requirements. Tutoring services are provided in the areas of nursing, math, science, and writing. In addition to academic support, tutors guide students in the areas of decision making, goal setting, time management, and study skills. Professional tutors are available at both the Toledo campus and the Youngstown location. Online tutoring services are also available through Smarthinking by Pearson and can be accessed directly through Canvas.
Counseling
Counseling and Wellness Services promote the growth and wellness of all students through personal counseling, group counseling, campus programming, and crisis response. Confidential services provided by a licensed mental health professional are available to assist students in resolving personal difficulties to help promote holistic development. Counseling and Wellness Services are available on both the Toledo campus and at the Youngstown location.
Student Success Center Staff
Somia Abou-Osman , BSN : Advisor/Tutor
- phone icon 330-480-3145
- mail icon somia.abou-osman@mercycollege.edu
- location icon Youngstown
Mary Ach , MEd, BA : Academic Advisor
- phone icon 419-251-1877
- mail icon MFAch@mercycollege.edu
- location icon M1724
Tracy Darr , MEd, BS : Academic Advisor/Writing Tutor
- phone icon 419-251-1882
- mail icon Tracy.Darr@mercycollege.edu
- location icon M1723
Suzanne Hall , MA, LPCC-S : Mental Health Counselor
- phone icon 419-251-1454
- mail icon suzanne.hall@mercycollege.edu
- location icon M5720
V. Dawn Hathaway , MSN : Nursing Tutor
- phone icon 419-251-1804
- mail icon virginia.hathaway@mercycollege.edu
- location icon M1714
Scott Hevner , MS : Math and Science Tutor
- phone icon 419-251-1493
- mail icon scott.hevner@mercycollege.edu
- location icon M1704
Chris Parks , MA : Academic Advisor
- phone icon 419-251-1727
- mail icon christine.parks@mercycollege.edu
- location icon M1722
Kristen Porter , MEd : Director of Career, Professional Development and Retention
- phone icon 419-251-1339
- mail icon kristen.porter@mercycollege.edu
- location icon M1703
Lisa Sancrant , PhD, MA, BA, LPCC-S : Assistant Dean of Student Success
- phone icon 419-251-1487
- mail icon lisa.sancrant@mercycollege.edu
- location icon M1701
Kelly Seward , MSN, RN : Nursing Tutor
- phone icon 419-251-1761
- mail icon kelly.seward@mercycollege.edu
- location icon M1720
Melanie Vincent , MA, BA : Academic Advisor
- phone icon 419-251-1411
- mail icon Melanie.Vincent@mercycollege.edu
- location icon M1716