Counseling and Wellness Services

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As part of the Mercy College Student Success Center, Counseling and Wellness services promote the personal growth and wellness for all students through personal counseling, group counseling, campus programming, and crisis response.

Free and confidential services are available on both the Toledo Campus and at the Youngstown location to assist students in resolving personal difficulties to help promote both personal and academic development.

Request a counseling appointment

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  • If you have a concern about your safety or the safety of others, please contact Toledo Public Safety at 419-251-4444 or Youngstown Security 330-480-3288 or 911.
  • If you feel your problem is urgent and you cannot wait to schedule an appointment, please contact the Assistant Dean of Student Success at 419-251-1487.
  • If you are unable to reach the Assistant Dean of Student Success, please contact the Vice President of Student Affairs/Dean of students at 419-251-1512.
Zepf Center Crisis CARE

419-904-CARE (2273)

Mahoning County Residents
Help Hotline
National Suicide Prevention Lifeline800-273-TALK (8255)
National Sexual Assault Hotline800-656-HOPE (4673)

How to Schedule an Appointment

  • Complete the online form.
  • Toledo Campus: Email or call Suzanne Hall at the contact information below.
  • Youngstown Campus: Complete the online form.

Counseling hours are generally from 8:30 a.m. - 5 p.m., Monday-Friday. Evening appointments are available upon request.

Have you attended a counseling session? Provide feedback on your experience.

Take the survey

Campus Suicide Prevention : Ask, Listen, Refer Program

This program is an educational tool for campus suicide prevention and will take 20 minutes to complete. If you need a quick reference, click on “Urgent need.”


All interactions with the Counseling and Wellness Center at Mercy College, including scheduling of or attendance at appointments, content of sessions, progress, and records are confidential. No record of your involvement with the Counseling and Wellness Center is contained in any academic, educational, or job placement file.